How to Claim Your Tax Free Refund at HETA

  1. Shop – Buy at HETA stores and ask for a Ushop Tax Free Form at checkout.
  2. Stamp – Before leaving the EU, get your form stamped by Customs.
  3. Send – Mail the stamped form to Ushop using the prepaid envelope.
  4. Refund – Receive your VAT refund to your card number or chosen payment method.

Shop Tax Free at HETA

Non-EU residents can now save money when shopping at HETA stores thanks to our partnership with Ushop Tax Free. The process is fast and simple – so you can enjoy your shopping while we take care of the paperwork.

 

How It Works

  1. Shop

When shopping at HETA, look for the Ushop Tax Free logo. At checkout, ask the staff for a Tax Free Form and fill in all required details clearly using your passport.

  1. Get Your Form Stamped

When you leaving EU, go to the Customs desk at the airport, port, or border crossing. Present your Tax Free Form, passport, receipts, and unused goods for inspection and receive an official Customs stamp.

No Customs stamp = No refund.

  1. Send the Form

Place your stamped form into the prepaid Ushop envelope you received in-store and mail it to Ushop. Sending the envelope is completely free of charge.

  1. Receive Your Refund

Once your stamped form is received and verified, Ushop will process your refund and transfer the amount directly to your card number or another selected payment method.

Need help or have questions?

e-mail: [email protected]

website: www.ushoptaxfree.com